GEICO vs. Progressive

GEICO and Progressive are two of the biggest names in insurance. Both companies offer dozens of insurance products, including popular policies like auto, home, renters, and commercial insurance. GEICO and Progressive also share a reputation for offering reasonably priced coverage and many discounts to help you get a lower premium.

We compared a variety of insurance products from GEICO and Progressive and found that Progressive is the superior carrier in most categories. Progressive has more coverage options and more discounts overall. However, many consumers will find that GEICO’s policies are cheaper, and while the coverage is limited, it does cover motorcycle insurance.

 

GEICO vs. Progressive: Auto Insurance

At-a-Glance

GEICO Progressive
Geographic availability Nationwide Nationwide
Discount opportunities 16 14
Customer service Phone, chat, email, in-person Phone, chat, email, in-person
Claims processing Online, phone, mobile app Online, phone, mobile app
NAIC complaint score 0.0 0.73 (below average)
AM Best rating A++ A+

Coverage

Progressive and GEICO both offer minimum coverage and full coverage policies. However, the exact amount of coverage available will vary based on your location.

GEICO Progressive
Personal liability insurance Yes, amount varies Yes, amount varies
Collision insurance Yes, amount varies Yes, amount varies
Comprehensive insurance Yes, amount varies Yes, amount varies
Medical payments insurance Yes, amount varies Yes, amount varies
Uninsured motorist insurance Yes, amount varies Yes, amount varies
Underinsured motorist insurance Yes, amount varies Yes, amount varies

Riders 

In terms of riders, or optional coverages, Progressive is the clear winner. GEICO’s car insurance riders are very limited, so it’s only recommended for drivers who need a very basic policy.

GEICO Progressive
Rideshare insurance No Yes
Roadside assistance Yes Yes
Accident forgiveness No Yes
Gap insurance No Yes
Rental car reimbursement Yes Yes
Custom parts coverage No Yes
Deductible savings bank No Yes
Mechanical breakdown insurance Yes No
New car replacement No No

Rates and Discounts 

Car insurance discounts are based on personal factors, like your state and city, age, and driving record. To get a lower rate, both Progressive and GEICO offer more than a dozen car insurance discounts.

GEICO Progressive
Smart student Yes Yes
Distant student No Yes
Multi-vehicle Yes Yes
Multi-policy Yes Yes
Air bag Yes No
Anti-lock brakes Yes No
Alarm system Yes No
Daytime running lights Yes No
Seat belt usage Yes No
Defensive driving course Yes No
Driver’s education course Yes No
Emergency deployment Yes No
Military Yes No
Federal employee Yes No
Affinity group Yes No
Continuous insurance No Yes
Safe driver reward program Yes Yes
Teen driver No Yes
Homeowner No Yes
Online quote No Yes
Sign online No Yes
Paperless statements No Yes
Pay in full Yes Yes
Automatic payments Yes Yes
Claim-free Yes Yes
New vehicle Yes No

GEICO vs. Progressive: Home Insurance

At-a-Glance

GEICO Progressive
Geographic availability Nationwide Nationwide
Discount opportunities 3 7
Customer service Phone, chat, email, in-person Phone, email, in-person
Claims processing Online, phone, mobile app Online, phone, mobile app
NAIC complaint score 0.00 0.00
AM Best rating A++ A+

Coverage

Progressive and GEICO offer standard homeowners insurance policies that are designed to cover the physical structure of your home, your personal belongings, and your liabilities. The amount of coverage you can buy will depend on the value of your home, where you live, and other factors. One thing to note is that Progressive is not the underwriter of its own policies, so the specific coverages available could depend on the carrier that underwrites your coverage.

GEICO Progressive
Dwelling insurance Yes, amount varies Yes, amount varies
Other structures coverage Yes, amount varies Yes, amount varies
Personal property insurance Yes, amount varies Yes, amount varies
Personal liability insurance Yes, amount varies Yes, amount varies
Medical payments coverage Yes, amount varies Yes, amount varies
Loss of use insurance Yes, amount varies Yes, amount varies

Riders 

When it comes to home insurance riders, we found that GEICO and Progressive both have very limited options. Below are the riders you can add to your home insurance policy for more protection.

GEICO Progressive
Water backup coverage No Yes
Personal injury coverage No Yes
Flood insurance Yes Yes

Rates and Discounts 

Every homeowner pays a different rate for coverage, but if you are looking for a cheaper premium, GEICO and Progressive both offer discounts. Based on our research, we found that Progressive offers more discounts than GEICO.

GEICO Progressive
Multi-policy Yes Yes
Security system Yes Yes
Fire alarm Yes Yes
Quote in advance No Yes
New home purchase No Yes
Paperless statements No Yes
New home construction No Yes
Pay in full Yes Yes
Single deductible No Yes

GEICO vs. Progressive: Renters Insurance

At-a-Glance

GEICO Progressive
Geographic availability Nationwide Nationwide
Discount opportunities 4 6
Customer service Phone, chat, email, in-person Phone, chat, email, in-person
Claims processing Online, phone, mobile app Online, phone, mobile app
NAIC complaint score N/A N/A
AM Best rating A++ A+

Coverage

If you need a standard renters insurance policy, GEICO and Progressive both offer basic coverage. The specific amount of coverage you can buy depends on where you live.

GEICO Progressive
Personal property insurance Yes, amount varies Yes, amount varies
Personal liability insurance Yes, amount varies Yes, amount varies
Medical payments insurance Yes, amount varies Yes, amount varies
Loss of use insurance Yes, amount varies Yes, amount varies

Riders 

GEICO and Progressive have limited renters insurance riders, so neither company is a great choice if you want to customize your coverage with add-ons. Progressive offers three riders, and GEICO offers just one.

GEICO Progressive
Water backup coverage No Yes
Personal injury coverage No Yes
Flood insurance Yes Yes

Rates & Discounts 

Renters insurance rates are personalized, but if you’re looking for affordable coverage, GEICO and Progressive have several discounts that can help you save money. We found that Progressive offers a few more discounts than GEICO does.

GEICO Progressive
Multi-policy Yes Yes
Security system Yes No
Fire alarm Yes No
Quote in advance No Yes
Paperless statements No Yes
Pay in full Yes Yes
Gated complex or community No Yes
Single deductible No Yes

GEICO vs. Progressive: Commercial Insurance

At-a-Glance

GEICO Progressive
Geographic availability Nationwide Nationwide
Discount opportunities 0 9
Customer service Phone, chat, email, in-person Phone, chat, email, in-person
Claims processing Online, phone, mobile app Online, phone, mobile app
NAIC complaint score 0.0 0.0
AM Best rating A++ A+

Coverage

If you are in the market for commercial coverage, go with Progressive. The company offers a wider variety of policies and generous discounts for commercial car insurance. GEICO offers significantly fewer policy options.

GEICO Progressive
Business owners policy (BOP) Yes, amount varies Yes, amount varies
General liability insurance Yes, amount varies Yes, amount varies
Professional liability insurance Yes, amount varies Yes, amount varies
Workers’ compensation Yes, amount varies Yes, amount varies
Medical malpractice insurance Yes, amount varies No
Commercial auto insurance Yes, amount varies Yes, amount varies
Cyber liability insurance Yes, amount varies Yes, amount varies
Liquor liability insurance No Yes, amount varies
Inland marine insurance No Yes, amount varies
Employment practices liability insurance No Yes, amount varies
Commercial property insurance No Yes, amount varies
Excess and surplus insurance No Yes, amount varies
Employee pet insurance No Yes, amount varies
Employee health insurance No Yes, amount varies

Riders 

Progressive and GEICO don’t advertise any riders for commercial insurance products online. If you are looking for certain riders, we recommend contacting a GEICO or Progressive agent to find out if any endorsements are available in your state.

Rates & Discounts 

The cost of business insurance depends on factors like your industry and the number of employees you have. While GEICO doesn’t offer any discounts for commercial insurance, Progressive does. However, Progressive’s discounts only apply to commercial auto insurance policies.

GEICO Progressive
Package discount (commercial auto and general liability or BOP) No Yes
Commercial Driver’s License (CDL) No Yes
Business experience (3+ years) No Yes
Prior insurance No Yes
Pay in full No Yes
Electronic payments No Yes
Personal auto insurance coverage No Yes
Smart Haul program (truck customers only) No Yes
Snapshot ProView No Yes

GEICO vs. Progressive: Other Insurance Products

Besides auto, home, renters, and commercial coverage, GEICO and Progressive offer a variety of other insurance policies. Most of the policies sold by GEICO and Progressive are underwritten by the company itself. Here’s a comprehensive list of the types of insurance you can get from these two providers:

GEICO Progressive
ATV insurance Yes Yes
Boat insurance Yes Yes
Classic car insurance Yes Yes
Golf cart insurance No Yes
Mexico auto insurance Yes Yes
Motorcycle insurance Yes Yes
Personal watercraft insurance Yes Yes
RV insurance Yes Yes
Segway insurance No Yes
Snowmobile insurance Yes Yes
Condo insurance Yes Yes
Flood insurance Yes Yes
Jewelry insurance/personal articles insurance Yes Yes
Landlord insurance Yes No
Home security insurance No Yes
Home warranty insurance No Yes
Mobile home insurance Yes Yes
Health insurance No Yes
Dental insurance No Yes
Vision insurance No Yes
Life insurance Yes Yes
Identity theft insurance Yes Yes
Pet insurance Yes Yes
Electronic device insurance No Yes
Travel insurance Yes Yes
Overseas insurance Yes No
Umbrella insurance Yes Yes
Wedding insurance No Yes

GEICO vs. Progressive: Customer Service

GEICO and Progressive both have decent customer service, with in-person, phone, live chat, email, and mobile app support. Additionally, GEICO and Progressive policyholders can take advantage of 24/7 customer support, 365 days per year.

GEICO vs. Progressive: Claims

If you experience a loss, Progressive and GEICO both allow policyholders to file a new insurance claim over the phone, through the online form, and on the mobile app. However, GEICO only allows online and mobile claims for auto, home, and renters insurance claims, and Progressive only supports online and mobile claims for auto insurance.

If you have any other type of insurance, such as life insurance or business insurance, you’ll have to call a GEICO or Progressive agent in order to start a new claim.

With either carrier, the process of submitting a claim is pretty simple. Whether online or on the phone, you’ll be asked to provide your policy number, give a detailed description of the event, submit photos if you have them, and wait to be contacted by a claim adjuster.

GEICO vs. Progressive: Customer Satisfaction

To get a better sense of Progressive’s and GEICO’s overall customer satisfaction, we read online reviews from current and past policyholders. Generally speaking, both companies have decent ratings. Customers aren’t completely dissatisfied with either company, but both carriers have their fair share of negative reviews.

GEICO and Progressive customers complain about denied claims, unfair claim payouts, unfriendly customer service agents, unexpected premium increases, and other issues.

However, we also read positive testimonials from customers who had great experiences with both companies. Many policyholders said they enjoyed GEICO’s low rates and Progressive’s online experience and helpful online tools.

GEICO vs. Progressive: Getting a Quote

Getting a quote from Progressive or GEICO is quick and easy, and both companies have online quote tools that can be used for most policies.

To get a quote, you’ll need to provide basic personal information, as well as information specific to the policy you’re buying, like the make and model of your vehicle for auto insurance, or the number of employees you have for commercial insurance.

If you can’t get a quote online for the type of policy you need, you can call an agent to start a new quote.

Methodology

We compared GEICO’s and Progressive’s most popular policies, including auto, homeowners, renters, and commercial insurance. To evaluate each offering, we looked at the coverage options, riders, and discounts available, as well as the areas of availability, AM Best score, NAIC Company Complaint Index rating, and customer support channels. The NAIC Company Complaint Index is a ratio of complaints per market share with 1.0 being the average and anything above 1.0 considered to have more complaints than expected for its size. We also read reviews from real customers to gauge each company’s overall level of customer satisfaction.

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